/checkin Terms of Service for places
The service is free for the place — a hotel, hostel, beach, food court, shopping mall, any venue with visitors. By signing up the owner of the place accepts these terms and the commitment to put up the materials (two separate tick-boxes at registration).
1. What the place gets
A private chat for the guests of the place, anonymous entry surveys, an announcements channel, printable QR materials and a console with the weekly summary. No fee is charged now or later for the above.
2. What the place commits to
Within 14 days of activation, put the QR materials where a visitor will see them: on the counter or at the entrance; in the rooms, on the tables, by the sunbeds or in the lift — whichever applies to the venue; a Wi-Fi card with the QR if the place hands out passwords on cards; one sentence when a guest arrives. Keep the materials readable and replace them when worn. Appoint a responsible employee — the console account owner. Fill in the place card (address, phone, hours) within the same 14 days.
3. The 14-day rule
Compliance is measured by QR scans, not by photo reports. Zero scans within 14 days after activation means the materials are not in place. One warning is sent to the work e-mail of the place before any pause. If unresolved, the service may unilaterally pause or terminate the cooperation and refuse re-registration of the venue.
4. Anonymity of feedback
Survey answers are anonymous: the service does not store a link between an answer and a guest and never discloses one to the place. The place may not request identification of a respondent. Questions asking for personal data (name, room number, phone, e-mail, passport) are rejected by the survey editor.
5. Moderation and liability
The place moderates its guest chat and is responsible for the content of its announcements, including advertising rules of its jurisdiction. The service may remove messages, restrict participants and pause a room in case of repeated violations. The service is provided “as is”: it is not liable for the lost profit of the place, for guest-generated content or for interruptions of connectivity.
6. Data
The guest account belongs to the portal and remains after the visit. Guest access to the room of the place is not time-limited: it ends if the place closes access for that participant, or when the room itself is closed. Personal data processing is described in the portal Privacy Policy, which prevails over this text on any data matter.
7. Termination
The place may leave at any time by writing to the service work e-mail; the room closes and the survey answers stay available to the place until the account is closed. The service may terminate under the 14-day rule, on breach of law or on repeated guest complaints.